Mudit Khanna

Delhi, India
 
profile photo of Mudit Khanna
Profile info of Mudit Khanna
Past:
  SPA at PCL Call Center
Education:
  Bachelors In Management(Delhi University) – 2004
Recommendations: No one has recommended
Connections: 15 connections
Public Profile: http://www.managementparadise.com/profile.php?user=Moodys
  Summary about Mudit Khanna:
 

Seasoned professional with 8 years of experience in BPO Operations under F & A related processes.
Currently designated as Manager Operations with GENPACT (erstwhile GE Capital International Services),
Leading a team of B2B Domain Experts ( in Order to Cash Center of Excellence serving various sub processes in O2C).
Managing a portfolio worth USD 100MM in Receivable for a confectionary Giant.
Domain Expert in
- Order Management and Credit Holds
- Credit risk Analysis
- Collections
- Dispute Coding and resolution / Deductions Management
- Cash Application
- Customer Service

Significant Projects:
-Transitioned a Cash Application process from Netherlands
- Remote Transition for Oracle implementation in the Cash Application domain
- Transitioned Treasury Helpdesk from Massachusetts
- SOL ID for a Telecom Giant TATA Communications for their Billing and Collections processes.

  Specialities of Mudit Khanna:
 

Hiring, Transitions, Operations, Performance Management, Business Analysis and Reporting, Revenue Cycle Management and Supply Chain, Documentations, Strategy Planning, Pricing, Project Management, Process Re-Engineering

  Experience details of Mudit Khanna:
  SPA
  PCL Call Center
  Consumer Services |  June 2003 – Present
  Joined as Process Associate in this International BPO and Moved on to Become Process Specialist within a span of 7 Months. The role was of Telemarketing executive, selling products over the phone to customers in US/ UK/Canada and Australia. Started as Tele - Caller and moved on to become specialist to do Verification and bring the telephonic sale to a legal closure. This required confirming the Terms and Conditions from the customer and processing the Verisign Secured Online Transactions. Quite responsible position, where by the Details of the Customer Credit was to be processed and destroyed immediately after the transaction is successfully completed and IVR Recording based Confirmation is done.
 
Education details of Mudit Khanna:  
  Delhi University
  Bachelors In Management 2001 – 2004
  Additional Information about Mudit Khanna:  
Interests: Music, Techno Gadgets, Cars, Cricket
Connections(15) of Mudit Khanna
Ashu Nimoria
Senior Consultant Recruiter at TavisHR
Yamini Bhaskar
IT Consultant at JI
Roshni Bhatia
Student of PGDM at IES MANAGEMENT COLLEGE AND RESEARCH
Mayuri Mahadik
Student of BBI at guru nanak college
Anil Kumar Sunanda K. Chavan
Ashmita Saxena
Student of MBA at SYMBIOSIS INSTITUTE OF BUSINESS MANAGEMENT
Aeman Waghoo
Student of BMS
Manasi Sinari
Public Relation Head at Management Paradise
Nida Shaikh
Student of BMS at Royal college
Shruti Surve
Student of BBI at MUMBAI UNIVERSITY
Sunanda Chavan
Student of PGDM
Priyanka Kamble
Student of MBA at Aurora
Muhammad Tanveer
Student of MBA at PAF Kiet
Communities(6) of Mudit Khanna
35 members , led by Anil Kumar updated 7 year(s) ago
We dont know anything by birth so show our tallent and skills related to business management to e...
17 members , led by Dhiraj Jaiswal updated 8 year(s) ago
All Young Business Minds that have a little enthusiasm of starting own business
64 members , led by Sunanda K. Chavan updated 8 year(s) ago
every illusionist is invited to this group ........
49 members , led by Ahmad Gillani updated 8 year(s) ago
Let to discuss import Procedures
47 members , led by Urmila Itam updated 8 year(s) ago
Upcoming HR's of the world
53 members , led by Kartik Raichura updated 8 year(s) ago
Ben Jonson once said "A good life is a main argument" Lets put our life plans in persp...
 
 
 
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