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Improving Quality in BPOs through Technology

This is a research report on Improving Quality in BPOs through Technology uploaded by Pramit Singh in category: All Documents »  Information System »  Quality Assurance in Information Technology Solutions section of our research repository.
1132 views, 0 comments, Last Update: Feb 26, 2016.
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Tags: Technology , Business Process Outsourcing , Improving Quality , BPOs
Description:
Sufficient evidence shows that Business Process Outsourcing (BPO) is growing rapidly. Technological and communication advances help realize the wide-spread adoption of BPO, due to their quality and cost improvements. Technology applied in BPO through the adopted software, applications and platform has a substantial long-term impact on the whole process, affecting the quality, cost and associated risks of the operation of outsourced activities



 

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