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A note on the judgmental effects of the balanced scorecard’s information organization

This is a research report on A note on the judgmental effects of the balanced scorecard’s information organization uploaded by Jasmine Pvk in category: All Documents »  Accounts »  Advance Accounting section of our research repository.
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Tags: psychology , Resulting judgments
Description:
We examine judgmental effects of the balanced scorecard’s organization. The balanced scorecard contains a large
number of performance measures divided into four categories. We examine whether the scorecard’s organization
results in managerial performance evaluation judgments consistent with a recognition of the potential relations (i.e.
nonindependence) of measures within a category. Supporting this idea, we find that performance evaluations are
affected by organizing the measures into the balanced scorecard categories when multiple below-target (or above-target)
measures are contained within a category but that evaluations are not affected when the above/below-target measures
are distributed across the scorecard’s four categories.



 

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