RECOMMENDATIONS TO RCOMM

sunandaC

New member
Recommendations:-

As mentioned in the future of Indian telecom and on the basis of the primary research and secondary research, the following recommendations can be concluded:

 Lowering the tariff plans of service providers will increase more competition.

 In order to allow technological up gradation, segment policies should be technology-neutral, and not specifically prescriptive.

 Resolve spectrum allocation and create need-based licensing of spectrum bandwidth to facilitate the policy of unlimited new entrants in basic services.

 Pass rules on number portability (service migration) to allow free market conditions for fixed line consumers, without taxing new entrants or consumers for moving away from a monopoly service provider.

 Bringing more upgradation in VAS for the betterment of the users. Improvement of network infrastructure in both the urban and the rural areas.

 Reducing the STD and ISD charges for the users.

 More FDI inflows can be enhanced.

 More Direct To Home (DTH) services will give benefits to the customers.

 CDMA technology providers i.e. Tata and Reliance are slowly coping up with the competition with GSM operators which gives a good benefit to the end users. These operators should also indulge into providing various services.

 Mobile banking is a new concept which is recently adopted by Airtel and it provides recharge from mobile phone by tie ups with banks.

This new concept will bring a new revolution in case of inventions.

 Broadband services can be more focused more if the spectrum issues are solved. Still
there are many rural areas where broadband services are not available.

 Companies can provide new and different schemes to their customers.

 Enhance data services on fixed and wireline services.

 Increase in internet speed on mobile can be the criteria for the operators.

 The telecom operators should take less time for the solving customer’s queries.

 Majority of the operators focus on the special occasions to launch new schemes but they can also launch schemes on weekly or monthly basis to attract new customers.

 TV media is more effective for the operators as per the findings. But they should also focus on radio and newspapers for more effectiveness.

 Customer care executives should concentrate more on pre-paid connections for the price sensitive customers and post-paid connections for business class people or high class people.
They should use their media tools accordingly.

 They should concentrate more on the attributes like talk-time facility, network, voice clarity etc apart from SMS, VAS and schemes.

 They should focus more on VAS like GPRS facilities, games, astrology, and music for young people and business news for business people

 They should also focus on new technologies like 3G.

 They should also focus on pilot projects before launching a product, especially in case of rural areas..
 
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