bensimo

Bennet Simonton
As you go about getting your MBA, make sure you learn how to get the most out of your employees. Stephen Covey senior wrote in 1991 that the possible performance gain was 500% and my experience as an executive agrees with Covey.

So in just a few words, what is the formula?

Rather than spending its time trying to control employees with goals, targets, orders, bureaucracy, and the like thus disengaging them, management listens to whatever employees have to say. Management does this often enough to more than satisfy the employee's need to be heard.

Management then responds to what was said in a timely and respectful manner to the satisfaction of the employee or better thus satisfying the employee's need to be respected. Once employees realize this will always be done, they realize that they can influence everything in the workplace.

This ability to influence everything begets a sense of ownership - that this is their workplace just as much as it is anyone's. In the same way, a sense of ownership begets commitment. This process also satisfies the employee's needs to have competence, autonomy, and relatedness and with all needs satisfied, they will choose to throw everything they have at their work including all their energy, creativity, innovation and productivity.

Best regards, Ben Simonton
Leadership is a science
 
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