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Discuss Rover Group within the Miscellaneous Projects forums, part of the PUBLISH / UPLOAD PROJECT OR DOWNLOAD REFERENCE PROJECT category; Suggestion Schemes - generate staff satisfaction Suggestion schemes were seen as a key element in helping Rover to improve its ...

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Sunanda K. Chavan
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Rover Group - November 3rd, 2010

Suggestion Schemes - generate staff satisfaction

Suggestion schemes were seen as a key element in helping Rover to improve its performance. Rover found that increased involvement in the suggestion schemes

was achieved through backing these with a points system. Across the Rover Group there was a 250% involvement, however the firm was aiming for 5,000 % involvement i.e. one idea per employee per week which was considered to be world class. Rover delegated the authority for accepting on rejecting suggestions to local management, improving responses and reducing bureaucracy. Team based suggestion schemes were believed to be a powerful means of generating employee satisfaction.

As Rover moved towards a fully empowered workforce the actual level of staff involvement was far higher than could be attributed directly from the suggestion scheme. Hence although the suggestion scheme could eventually become redundant Rover found them to be a very powerful tool.
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