Quality Circles

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With the growing demand for quality products, many initiatives were framed by organizations to assure consistency in what they produce. One of those initiatives was the formation of Quality circles.

Formation of quality circle is becoming imperative in today’s world where the customer’s expectations keep changing and it become tougher day by day to get to the level of delighting the customer. Quality circles ensure that they work on a regular basis in the day to day challenges faced by the organization in and around the work area, thus ensuring a better process & reliable produce.

Quality circles were developed by Dr, Kaoru Ishikawa in Japan in the 1960’s, who was instrumental in development of CQWC approach. Later the quality circles were rejuvenated in US in the early 1970’s.

Commencing in The Netherlands (1979) and in other European countries in the 1980s and early 1990s, peer review groups (PRGs) and quality circles (QCs) have become an important method of quality improvement (QI) in primary care and have expanded into numerous other European counties.

Peer review has been widely accepted as suitable for QI in medical practice, because it encourages professional autonomy and supports critical insight and appraisal of quality of care. Influential articles and textbooks as well as networking organizations (EQuiP) have outlined experience with quality improvement by peer review of GPs. GPs are now participating in QCs/PRGs in many European countries.

QCs/PRGs may be described as small groups of physicians (or interdisciplinary groups with other health professionals), based on voluntary participation and concerned with activities aimed at assessing and continuously improving the quality of patient care.
 
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