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Customer service representatives

Discuss Customer service representatives within the Marketing Management forums, part of the PUBLISH / UPLOAD PROJECT OR DOWNLOAD REFERENCE PROJECT category; Customer service representatives They, process insurance policy applications, changes, and cancellations. They review applications for completeness, compile data on policy ...

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Abhijeet S
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Customer service representatives - September 25th, 2010

Customer service representatives They, process insurance policy applications, changes, and cancellations. They review applications for completeness, compile data on policy changes, and verify the accuracy of insurance company records. They may also process claims and sell new policies to existing clients.


Nowadays, these workers are taking on increased responsibilities in insurance offices, such as handling most of the continuing contact with clients. A growing number of customer service representatives work in call centers that are open 24 hours a day, 7 days a week, where they answer clients’ questions, update policy information, and providing potential clients with information regarding the types of policies the company issues.



More than 28 percent of insurance workers are in management or business and financial operations occupations.
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Jitendra Mazee
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Re: Customer service representatives - November 27th, 2017

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Originally Posted by abhishreshthaa View Post
Customer service representatives They, process insurance policy applications, changes, and cancellations. They review applications for completeness, compile data on policy changes, and verify the accuracy of insurance company records. They may also process claims and sell new policies to existing clients.


Nowadays, these workers are taking on increased responsibilities in insurance offices, such as handling most of the continuing contact with clients. A growing number of customer service representatives work in call centers that are open 24 hours a day, 7 days a week, where they answer clients’ questions, update policy information, and providing potential clients with information regarding the types of policies the company issues.



More than 28 percent of insurance workers are in management or business and financial operations occupations.
Hey, thanks for your help and sharing the information on Customer service representatives. Well, i have also a document and uploading it where you would get more information on Customer service representatives.
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