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various forms of customer service

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Abhijeet S
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abhishreshthaa
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various forms of customer service - September 24th, 2010

Customer service is a concept whose importance reaches far beyond the logistics area.

Customer service frequently affects every area of the firm by attempting to ensure customer satisfaction through the provision of service to the customer.

Examples of various forms of customer service may include the following:

(i) Providing financial and credit terms.


(ii) Guaranteeing delivery within specified time period.


(iii) Installing a product.


(iv) Maintaining satisfactory spare parts inventory.


(v) Revamping a billing procedure to accommodate a customer’s request.
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Jitendra Mazee
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Re: various forms of customer service - November 24th, 2017

Quote:
Originally Posted by abhishreshthaa View Post
Customer service is a concept whose importance reaches far beyond the logistics area.

Customer service frequently affects every area of the firm by attempting to ensure customer satisfaction through the provision of service to the customer.

Examples of various forms of customer service may include the following:

(i) Providing financial and credit terms.


(ii) Guaranteeing delivery within specified time period.


(iii) Installing a product.


(iv) Maintaining satisfactory spare parts inventory.


(v) Revamping a billing procedure to accommodate a customerís request.
Hey dear, i think you did a great job and your content on various forms of customer service would help many people. BTW, i thought i should also add something so i am uploading a document which would give useful information on various forms of customer service.
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File Type: pdf CUSTOMER SERVICE.pdf (1.33 MB, 0 views)
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