CRM case study about Lufthansa: listening to customers(airline company)

If any body have solution of this case study please share or solve it. thanks

I also need the solution of this case study

hallo
where u from? and what is you final data of submbmission? if you solved before then me send me, if i would then i will.ok

i want solution of this case study because i dont have any idea and no time for searching this case study

orkut -

Check out this link on orkut

I have pasted the solution here

Originally Posted by zunaixa

orkut -

Check out this link on orkut

I have pasted the solution here

hxxp://www.orkut.com/Main#CommMsgs.aspx?cmm=53526649&tid=5272030647483351315&kw=Lufthansa


Replace xx with tt

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