Taj Air Caterers & GE Capital Services in CRM

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Taj Air Caterers & GE Capital Services


There is e-mail connectivity between the service provider i.e. Taj and GE (for canteen and food supply). Taj customer relations responds within a stipulated time frame directly to GE employees and analyses their satisfaction.

Also on cards is a ‘fitness program’ where taj’s experts will share information of food nutrition, exercise, etc with GE staff.


Similarly, a loyalty program is being designed where in for purchases snacks and confectionery, GE employees can obtain attractive discounts at Taj outlets/hotels.

With another company Taj is involved in cafeteria design and selection of equipment.
 
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