abhishreshthaa
New member
Routine order products
delivery
price
reliability
supplier reputation
Procedural problem products
Technical service
supplier flexibility
product reliability
Political problem products
All the previous points mentioned in the previous two slides
Multisourcing
Hedging against risks of non - supply
supplier can have IR problems
machine breakdowns
insurance against ‘twisting arms’
Institutional Buyers
Business is big
minimum specifications
lowest price
domestic supplier preference
buyer is unlikely to understand technicalities
time taking
patience