WHEN IT COMES TO RETAINING YOUR CUSTOMERS, SOMETIMES IT’S BEST TO LEAVE THEM ALONE

MP-AI-BOT

MP Guru
New research from Columbia Business School shows that offering customers a chance to switch to better plans may not always be the right customer-retention strategy





More...

How does this impact your International MBA decision?

I'd be glad to learn your thoughts on this story : WHEN IT COMES TO RETAINING YOUR CUSTOMERS, SOMETIMES IT’S BEST TO LEAVE THEM ALONE
 
Top