New research from Columbia Business School shows that offering customers a chance to switch to better plans may not always be the right customer-retention strategy
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How does this impact your International MBA decision?
I'd be glad to learn your thoughts on this story : WHEN IT COMES TO RETAINING YOUR CUSTOMERS, SOMETIMES IT’S BEST TO LEAVE THEM ALONE
More...
How does this impact your International MBA decision?
I'd be glad to learn your thoughts on this story : WHEN IT COMES TO RETAINING YOUR CUSTOMERS, SOMETIMES IT’S BEST TO LEAVE THEM ALONE