This is a discussion on IINOVATIVE BANKING within the International business (banking n insurance) forums, part of the Upload / Download Banking and Insurance Projects and Notes category; please find from the attachment below
Regds,
Kalpana Heliya
MP Team
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Innovative banking in customer service is indeed a welcome and long-awaited development. We hope that other banks and financial institutions will follow suit soon. Satisfied customers are the best guarantee of stability and growth. As in other service sectors, bank customers deserve the very best. In the past, banks have rarely treated customers as people, preferring to treat them as account numbers, passbooks, and loan applications. Customer service, in contrast to customer processing, is a concept whose time has come for the banking industry world wide.
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