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New delivery channels for Retail Banking Products and Services

Discuss New delivery channels for Retail Banking Products and Services within the Innovations in banking and insurance. forums, part of the Upload / Download Banking and Insurance Projects and Notes category; New delivery channels for Retail Banking Products and Services The advent of new delivery channels viz. ATM, Interest and Telebanking ...

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New delivery channels for Retail Banking Products and Services
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Sunanda K. Chavan
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New delivery channels for Retail Banking Products and Services - September 23rd, 2010

New delivery channels for Retail Banking Products and Services


The advent of new delivery channels viz. ATM, Interest and Telebanking have revolutionalised the retail banking activities.


These channels enable Banks to deliver retail Banking products and services in an efficient and cost effective manner.



Now-adays the banks are under great pressure to attract new and retain old customers, as margins are turning wafer thin. In these circumstances reducing administrative a transaction cost has become crucial.


Banks are making special offerings to customers through these channels. Retail banking has been immensely benefited with the revolutionin IT. and communication technology.


The automation of the Banking processes is facilitating extension of their reach and rationalization of their costs as well.


They are the engine for growth of retail banking business of Banks.


The networking of branches has extended the scope of banking to anywhere and anytime 24 * 7 days week banking.


It has enabled customer to be the customer of a bank rather then the customers of a particular branch only.


Customers can transact retail Banking transactions at any of the networked branches without any extra cost.


As a matter of fact the Retail Banking per se has taken off because of the advent of multiple banking channels.


These channels have enabled banks to go on a massive customer acquisition mode since transaction volumes spread over multiple channels lessen the load on the brick and mortar bank branches.
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Jitendra Mazee
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Re: New delivery channels for Retail Banking Products and Services - February 7th, 2018

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Originally Posted by sunandaC View Post
New delivery channels for Retail Banking Products and Services


The advent of new delivery channels viz. ATM, Interest and Telebanking have revolutionalised the retail banking activities.


These channels enable Banks to deliver retail Banking products and services in an efficient and cost effective manner.



Now-adays the banks are under great pressure to attract new and retain old customers, as margins are turning wafer thin. In these circumstances reducing administrative a transaction cost has become crucial.


Banks are making special offerings to customers through these channels. Retail banking has been immensely benefited with the revolutionin IT. and communication technology.


The automation of the Banking processes is facilitating extension of their reach and rationalization of their costs as well.


They are the engine for growth of retail banking business of Banks.


The networking of branches has extended the scope of banking to anywhere and anytime 24 * 7 days week banking.


It has enabled customer to be the customer of a bank rather then the customers of a particular branch only.


Customers can transact retail Banking transactions at any of the networked branches without any extra cost.


As a matter of fact the Retail Banking per se has taken off because of the advent of multiple banking channels.


These channels have enabled banks to go on a massive customer acquisition mode since transaction volumes spread over multiple channels lessen the load on the brick and mortar bank branches.
Hey friend, i am really impressed by your effort and also thanks for sharing the information on channels for Retail Banking as i need it for my project. Well, i am also uploading a document where you would find some useful information.
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