HUMAN RELATIONS ERA
Physical environment at the work place do not have any material impact on the efficiency of work.
Favorable attitudes of workers and work-team towards their work were more important factors determining efficiency.
Fulfillment of the workers social and psychological needs had beneficial needs had a beneficial impact on the morale and efficiency of workmen.
Employee groups based on social interactions and common interests exercised a strong influence on workers performance.
Workers cannot be motivated solely by economic rewards. More important motivators are job security, recognition, right to express their opinion on matters related to them.
In ultimate sense the objective of human relations approach was to make employees productive and it wad realized that employee’s satisfaction is the best means of making the employee productive.