OBEROI HOTEL - CASE STUDY ON TRADE UNION -
September 13th, 2010
Case study Of Oberoi Hotel
MSKS also has a trade union existing in Oberoi Hotel (Mumbai). The employees used to get 65 days holiday per year. The management wanted to reduce 15 days holidays, due to some managerial issues.
As this news spread among the workers, they readily and strongly opposed the proposal. They approached the MSKS for solving the issue. Then a meeting was convened and MSKS kept a proposal in front of the management that they are ready to convince the workers but in return the management has to pay 20 days extra salary in the month of December. The management agreed.
The workers were also content and agreed to the proposal. Now the workers eagerly wait every year for the month of December to come so that they could get good amount of salary. Yet, another success from the part of MSKS.
In the Oberoi hotels frequent theft and pilferage used to take place on the floors of various items such as shirts, towels, tissues, napkins, stationery’s, etc. So the hotel in order to maintain its reputation and goodwill in the industry used to provide the theft items to its customers, for which the hotel had to make extra provision of Rs 50 lakhs to satisfy the customers and thus it had to bear losses upto Rs 50 lakhs.
After a span of time a meeting was arranged between the management and the secretary of MSKS to solve the problem through survey and thus find the proper solution for the same. Through survey it was found that the Account
statement of the Hotel on one side showed the profit of Rs 1 crores and on the other side it had the provisions for loss of Rs 50 lakhs. Thus management
requested the MSKS to find the causes for the same. And after the further examination it was found that:
1) Out of 3 furnished oil tankers received by the hotel, only one oil tanker used to be actually received by the hotel, where as the other 2 furnished oil tankers were found to be missing.
2) Out of 4000 bulk products send by Bombay Dyeing only 2500 products were actually received by the hotel where as other remaining 1500 items were found missing.
After the further survey made by the respective union it was found that the two employees of the hotel were responsible and culprit for this situation of the hotel.
This was yet another success of Maharashtra Samarth Kamgar Sanghatna.
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