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Employee Retention of Staples, Inc. -
April 16th, 2011
Staples Inc. (NASDAQ: SPLS) is a large office supply chain store, with over 2,000 stores worldwide in 26 countries. Based in Framingham, Massachusetts, United States, the company has retail stores, serving customers under its original name in Austria, Brazil, China, Denmark, France, Germany, India, Italy, Norway, Portugal, United Kingdom, and the United States, while operating subsidiaries in Argentina as Officenet-Staples, Belgium and Netherlands as Office Centre, Canada as Staples Canada (Bureau En Gros in Quebec), and in Italy as Mondoffice. Staples also does business exclusively with enterprises in multiple European countries as Staples Advantage.
Staples sells supplies, office machines, promotional products, furniture, technology and business services both in stores and online. The company opened its first store in Brighton, Massachusetts in 1986. Quill Corporation is Staples most profitable division, accounting for nearly 25% of the company's net income. Between 1998 and 2009 Quill grew from $500 million in revenues to over $1.3 billion. The company is still one of Staples' fastest growing divisions and is led by Michael Patriarca, President of Quill Corporation.
The L in the logo is a stylized staple.
Stakeholders are individuals and constituencies that contribute, either voluntarily or involuntarily, to its wealth-creating capacity and activities, and who are therefore its potential beneficiaries and/or risk bearers1. There are several different types of stakeholders associated with a corporation, and those stakeholders can have different views and opinions on what corporation's goals should be and how they should be running. I have interviewed three different stakeholders of Staples Inc., an employee, a customer and a stock holder, to find their relationship between them and the firm. Then, I will use this information to suggest how the firm should proceed and continue to have a better and more beneficial relationship with its stakeholders.
Staples Inc. is the largest retail office supply chain which operates world wide with almost 2000 stores operating in over 10 countries and several more via catalog and delivery order1. Staples offers supplies, office machines, furniture, technology and other business services such as their copy center.
Health and Wellness
Staples offers medical, dental, life, dependent life, accidental death, vision and disability insurance. We also offer a pretax flexible spending account (FSA) with company match. Benefits are available to both full- and part-time workers and their families, including same-sex spouses and domestic partners.
Preparing for the future
The Employee Stock Purchase Plan allows all associates to purchase Staples stock at a 15% discount.
Our 401(k) Savings Plan lets you save for your retirement and reduce your taxable income. Staples matches 50% of all contributions (up to 6% of salary) in Staples stock.
Protecting you today
Associates qualify for discounts on a number of insurance plans, including homeowners, auto, legal, personal injury and pet (yes, pet) insurance. An identity theft protection program is also available.
Annual Scholarship Program
Reimburses you for eligible tuition, lab fees, books and related supplies and equipment when you enroll in a degree program or job-related course at an accredited college or university.
Become a more inspiring leader. A more effective manager. Or a higher-performing salesperson. It's part of our entrepreneurial culture to promote from within. Staples University gives all associates (at all levels) the training to lead and succeed.
Flex time and family-friendly scheduling are available for many positions throughout the company.
Our Employee Assistance Program helps connect associates to legal, support/counseling, financial and other resources.
Adoption assistance, family/medical leave and home loans are available.
Paid time off is offered to all associates.
Perks & Rewards
Staples Associate Rewardssm
Earn 15% back on most Staples purchases and 20% at Copy & Print Centers or Copy & Print Shops.
Associate Referral Program
Earn a bonus each time you refer a new associate to Staples.
Discounts on theater tickets. Special savings from premium online retailers. You even get associate rates on Verizon Wireless products and services. It pays to be one of the people behind the Easy Button.
Staples accepts all used ink and toner cartridges for recycling. Prior to 2008, the only cartridges that could be recycled were HP, Kodak, and Dell, and customers were given a three dollar coupon for the store, with a maximum number of coupons that could be given, or redeemed, at any time being 25. Starting in 2008 and continuing to the present, one's ink recycling goes on the customer's Staples Rewards. Staples now gives back $2.00 on all ink cartridges and toners as of July, 2010. Ink recycling credit comes to Rewards members as a separate coupon, monthly, instead of the normal quarterly rewards check. Most customers are able to trade in ten per month for credit, whilst Staples Premier Rewards members are able to trade in twenty per month.