New Era Tickets is an entertainment ticketing company located in Exton, Pennsylvania . The company provides full-service ticketing and fan marketing solutions for public assembly facilities, sports organizations, and entertainment companies.
New Era Tickets provides clients with a state of the art ticketing platform that enables clients to regain control of the box office. Services include internet ticket sales, order fulfillment, customer service, access control and print-at-home technology, up-selling and cross-selling, stored value technology, online ticket exchange, and ticket auctions.
In addition to the ticketing services, New Era Tickets also provides database marketing tools and services designed to improve ticket sales, establish a single, consolidated view of customers and prospects, and increase customer retention and lifetime value. New Era Tickets does this through advanced email deliverability, ability to customize messages and offers across marketing channels, lead scoring, and flexible multi-tenant database architecture were key selection criteria.
New Era Tickets is owned by Comcast Spectacor, a Philadelphia-based entertainment management company, and is headed by CEO Fred Maglione and COO Dave Homan. The company uses technology provided by Paciolan.

President

Allan Leighton

Chairman of the Board

Galen Weston

Director

Karen Radford

Director

Anthony Graham

Director

Pierre Michaud

Director

Gordon Currie

Director

John Lacey

Director

John Wetmore

Director

Thomas O'Neill
Director

Nancy Lockhart
Director

Paul Beeston

Lead Director

Anthony Fell
CFO

Sarah Davis
Operations

AM
Atlantic Market

AM
Great Food Format

MV

Hard Discount Format

Robert Adams
Human Resources

JM
Loblaw Brands

MJ
Properties & Special Projects

JM
Merchandising

GF

National Operations

Mark Butler
Operations, Ontario Market

RB
Quebec Market

JB
Supply Chain, Distribution &...

PM
PC Bank

BC

Information Technology

Richard Dickson

Tax

Bradley Holland

Communication

Rob Moore
Drugstore & HBA

ML
Finance

SB

Legal

Robert Balcom

Internal Audit

Timothy Scott

Labor Relations

Roy Conliffe

Pension & Benefits

Lucy Paglione

Risk Management & Strategic ...

Manny Difilippo

Shared Services

Geoffrey Wilson

Drugstore Merchandising

AI
Management is seen to engineer an organizational culture and identity, which impels individuals to take responsibility to rationalize and intensify their own work activities, i.e. "to work smarter to work harder". The target of this control is not individuals' behavior, but their emotional commitments, modes of thinking and identities.

Flatter structures reduce the number of opportunities for promotion and the effects of ongoing restructuring include insecurity and increasing workloads. These changes are having an impact on people's morale, motivation and willingness to deliver high performance.
 
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