sunandaC

New member
Conflict resolution is a range of methods for alleviating or eliminating sources of conflict.

The term "conflict resolution" is sometimes used interchangeably with the term dispute resolution or alternative dispute resolution.

Processes of conflict resolution generally include negotiation, mediation, and diplomacy.

The processes of arbitration, litigation, and formal complaint processes such as ombudsman processes, are usually described with the term dispute resolution, although some refer to them as "conflict resolution."

Processes of mediation and arbitration are often referred to as alternative dispute resolution.
 

jamescord

MP Guru
Conflict resolution is a range of methods for alleviating or eliminating sources of conflict.

The term "conflict resolution" is sometimes used interchangeably with the term dispute resolution or alternative dispute resolution.

Processes of conflict resolution generally include negotiation, mediation, and diplomacy.

The processes of arbitration, litigation, and formal complaint processes such as ombudsman processes, are usually described with the term dispute resolution, although some refer to them as "conflict resolution."

Processes of mediation and arbitration are often referred to as alternative dispute resolution.

Hello friend,

I am also uploading a document which will give more detailed explanation on Study on Conflict*Resolution Skills.
 

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