abhishreshthaa
New member
Developing Effective Employees
Organizational Citizenship Behaviour (OCB)
Discretionary behaviour that is not part of an employee’s formal job requirements, but that nevertheless promotes the effective functioning of the organization.
Putting People First
Global Competition
Managing and Working in a Multicultural World
Managers and employees must become capable of working with people from different cultures:
Organizational Citizenship Behaviour (OCB)
Discretionary behaviour that is not part of an employee’s formal job requirements, but that nevertheless promotes the effective functioning of the organization.
Putting People First
- Putting people first generates a committed workforce and positively affects the bottom line.
- People will work harder when they feel they have “more control and say in their work.”
Global Competition
- In recent years, businesses have faced tough competition from the United States, Europe, Japan, and even China, as well as from other companies within our borders.
- To survive, they have had to reduce costs, increase productivity, and improve quality.
Managing and Working in a Multicultural World
Managers and employees must become capable of working with people from different cultures: