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Human Issues in BPO Industry

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Human Issues in BPO Industry
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Amit Studies
amit_studies will become famous soon enough
 
amit_studies
Student of BMS at MUMBAI UNIVERSITY
Mumbai, Maharashtra
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Join Date: Apr 2007
Location: Mumbai, Maharashtra
Human Issues in BPO Industry - June 25th, 2007

Hiii,
Im doing my final project 100 mark project on (Human issues in BPO industry). And im holding a survey for it. I'll be really great if you can take out 2 minutes of your precious time. Coz ur little help can prove wonders for me and help me scoring good marks.



Your name: __________________________________________________ ________
Your company’s name: _______________________________________________
Your Qualification: __________________________________________________ _

How long have you been working:
In your company: __________________________________________________ _
In this industry: __________________________________________________ _

What made you join:-
This industry: __________________________________________________ _________
__________________________________________________ _____________________

Your company: __________________________________________________ ________
__________________________________________________ _____________________

For the Following, Rate on the scale of 1-10, for e.g. 1 for the biggest reason)

Biggest advantage working in this industry:
Education levels doesn’t matter _________
Good work environment _________
Good benefits _________
High salary _________
Flexibility of time _________
Transport facility _________
Scope for personal development _________

Biggest disadvantage working in this industry:
No growth __________
Company misguidance __________
Policies & procedures not conducive __________
Physical strains __________
Safety during night transport __________
Work culture __________
Youth culture __________
No personal life __________
Similar job __________
Night shifts __________

Reasons for stress in this industry
Monotonous job __________
Insufficient holidays __________
Work timings __________
No personal life __________
Unfriendly co-workers __________
Unfriendly HR __________

Number of companies you have changed till now: _____________________________

How much is the maximum you have worked in a company? (In terms of months/ years) : __________________________________________________ _____________

What made you leave your last company? __________________________________
__________________________________________________ ____________________
__________________________________________________ ____________________

What motivates you to work in your company? _______________________________
__________________________________________________ __________________________________________________ ____________________________________________

What special thing does your company do which sets it apart from others?
__________________________________________________ __________________________________________________ ____________________________________________

Are you given any kind of continuity bonus? After how much time span?
__________________________________________________ ______________________

How many people, approximately (%), in your company are above 30? ___________

Do you feel safe when you get a night pick up/ drop? __________________________

Do you feel a sense of security in this industry? _______________________________

Do you feel a sense of growth in this industry? What steps does your company takes for your growth? __________________________________________________ ____
__________________________________________________ __________________________________________________ ___________________________________________

Do you see yourself in the same industries 10 years from now? Why? __________________________________________________ __________________________________________________ ____________________________________________

Anything you would like to change about this industry: _______________________
__________________________________________________ ______________________

Your ideal company: Why? ______________________________________________
__________________________________________________ ______________________


 THANK YOU 
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Re: Human Issues in BPO Industry
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Rose Marry
rosemarry2 is an unknown quantity at this point
 
rosemarry2
Management Paradise Guru
Status: Offline
Posts: 2,125
Join Date: Apr 2016
Re: Human Issues in BPO Industry - April 23rd, 2016

Quote:
Originally Posted by amit_studies View Post
Hiii,
Im doing my final project 100 mark project on (Human issues in BPO industry). And im holding a survey for it. I'll be really great if you can take out 2 minutes of your precious time. Coz ur little help can prove wonders for me and help me scoring good marks.



Your name: __________________________________________________ ________
Your company’s name: _______________________________________________
Your Qualification: __________________________________________________ _

How long have you been working:
In your company: __________________________________________________ _
In this industry: __________________________________________________ _

What made you join:-
This industry: __________________________________________________ _________
__________________________________________________ _____________________

Your company: __________________________________________________ ________
__________________________________________________ _____________________

For the Following, Rate on the scale of 1-10, for e.g. 1 for the biggest reason)

Biggest advantage working in this industry:
Education levels doesn’t matter _________
Good work environment _________
Good benefits _________
High salary _________
Flexibility of time _________
Transport facility _________
Scope for personal development _________

Biggest disadvantage working in this industry:
No growth __________
Company misguidance __________
Policies & procedures not conducive __________
Physical strains __________
Safety during night transport __________
Work culture __________
Youth culture __________
No personal life __________
Similar job __________
Night shifts __________

Reasons for stress in this industry
Monotonous job __________
Insufficient holidays __________
Work timings __________
No personal life __________
Unfriendly co-workers __________
Unfriendly HR __________

Number of companies you have changed till now: _____________________________

How much is the maximum you have worked in a company? (In terms of months/ years) : __________________________________________________ _____________

What made you leave your last company? __________________________________
__________________________________________________ ____________________
__________________________________________________ ____________________

What motivates you to work in your company? _______________________________
__________________________________________________ __________________________________________________ ____________________________________________

What special thing does your company do which sets it apart from others?
__________________________________________________ __________________________________________________ ____________________________________________

Are you given any kind of continuity bonus? After how much time span?
__________________________________________________ ______________________

How many people, approximately (%), in your company are above 30? ___________

Do you feel safe when you get a night pick up/ drop? __________________________

Do you feel a sense of security in this industry? _______________________________

Do you feel a sense of growth in this industry? What steps does your company takes for your growth? __________________________________________________ ____
__________________________________________________ __________________________________________________ ___________________________________________

Do you see yourself in the same industries 10 years from now? Why? __________________________________________________ __________________________________________________ ____________________________________________

Anything you would like to change about this industry: _______________________
__________________________________________________ ______________________

Your ideal company: Why? ______________________________________________
__________________________________________________ ______________________


 THANK YOU 
Hey Friend,

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