Marketing on Fire- Consumer Behavior Trends in the Middle East”
Date: Wed, 28th October, 2009
Venue: IMT Dubai, Dubai International Academic City
October 29, 2009
‘Break Free from the Known to Ignite Consumers in the Middle East’
"Consumer promotions like deals, discounts, festivals, and attractions are among the primary ignites of consumer needs in the Middle East. It is unlike classic model where media advertising and brand activities are primary consumer stimuli’ said
Dr. Mohan Agarwal, Professor of marketing at Institute of Management Technology Dubai. He was summarizing several research studies conducted at the Institute in the last one year researching consumer segments to the concluding session of 2nd Summit on ‘Marketing on Fire- Consumer Trends in the Middle East’ Wednesday, 28th, October 2009.
The Summit was truly on fire with many fiery speakers like Mr. Piyush Mathur, Managing Director,
Nielson Research; Mr.Mahmoud Sayed Ahmed- Head, Marketing
Motorola; Mr. Deepak Chandran - VP and Head for
Cards Portfolio, Emirates NBD and Mr. Vikram Krishna, Head Retail Loans, Emirates NBD. Mr.Khalid Deemas, Director,
Nakheel Group made a special appearance at the Summit.
The session began with a stimulus presentation by IMT Dubai MBA students on ‘Transition of Paper Recharge to Virtual Recharge at Du’ summarizing their research and recommendations on this socio-business priority for
Du Telecom. The research was guided by Dr.Mohan Agrawal, Summit Director.
In the first keynote,
Mr. Piyush Mathur, MD Nielson Research, outlined several approaches on ‘unlocking the growth in downturn’. In an inspirational and illustrative presentation, he highlighted the value of consumer research, breaking free form the known and insights towards creating new growth opportunities in challenging times.
The next keynote speaker was
Mr. Deepak Chandran, Vice President and Head - Cards Portfolio Management, Emirates NBD who highlighted the opportunity in ‘collaborative marketing’. Illustrating the case of ‘skywards credit card- a collaborative marketing effort between Skywards of the Emirates Airline and NBD, he showed how a deft integration of consumer insights and marketing collaborations creates a winning product in difficult times.
The summit was aptly concluded by
Mr. Vikram Krishna, Head of Retail Loans, Emirates NBD bank. Thru the award winning campaign of “Borrow Wisely”, he dwelt upon the strategy of ‘winning consumer thru social marketing’. The campaign demonstrated the true commitment of the Emirates NBD Bank to the welfare of consumers by educating them and yet accomplishing an outstanding growth in the retail loan business in the challenging times. ‘CSR pays’ was his parting mantra.
The 2009 Summit follows similar success of the inaugural summit last year and showcases IMT Dubai as the leading platform for thought leadership in marketing in the Middle East.
Brought to you by-
IMT, DUBAI PR COM in association with Managementparadise.com