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Mind - Reading your Customer

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Mumbai, Maharashtra
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Mind - Reading your Customer - January 26th, 2008

What's the most important factor in becoming a successful salesperson? Is it ambition and drive? Maybe it's enthusiasm. Or, maybe, success in sales just boils down to good old-fashioned hard work. While all of these things no doubt contribute to sales success, the real key is understanding and knowing how to read different personality types--including your own.

How to Mind-Read Your Customers-the principles of behavioral psychology (made easy and accessible) help you to master the art and science of salesmanship.

The main focus

·Gain insight into your own personality
·Identify your strengths and weaknesses
·Gain a better understanding of yourself
·Understand and relate better to others
·Size up people as early as the first phone conversation
·Improve relationships with customers
·Enhance teamwork
·Eliminate mistakes in communication
·Make a great first impression
·Understand your customer’s learning styles to make your product appealing
·The art of listening and being versatile
·Adapt your style to suit your customer’s style
·Increase sales!

Innovative and empowering, yet full of action and humorous, this intervention is an invaluable resource for anyone in sales, marketing, or customer service on how to take selling skills to the next level."


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Best Regards,
Nikhil Gadodia
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