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View Full Version : CRM case study about Lufthansa: listening to customers(airline company)



amir48
November 14th, 2008, 12:34 AM
If any body have solution of this case study please share or solve it. thanks



zunaixa
November 24th, 2008, 02:13 PM
I also need the solution of this case study
amir48
November 25th, 2008, 02:24 PM
hallo
where u from? and what is you final data of submbmission? if you solved before then me send me, if i would then i will.ok
liza0007
December 23rd, 2008, 12:07 PM
i want solution of this case study because i dont have any idea and no time for searching this case study
zunaixa
December 24th, 2008, 05:23 PM
orkut - (http://www.orkut.com/Main#CommMsgs.aspx?cmm=53526649&tid=5272030647483351315&kw=Lufthansa)

Check out this link on orkut

I have pasted the solution here
zunaixa
December 24th, 2008, 05:24 PM
orkut - (http://www.orkut.com/Main#CommMsgs.aspx?cmm=53526649&tid=5272030647483351315&kw=Lufthansa)

Check out this link on orkut

I have pasted the solution here



hxxp://www.orkut.com/Main#CommMsgs.aspx?cmm=53526649&tid=5272030647483351315&kw=Lufthansa


Replace xx with tt
amir48
December 25th, 2008, 08:22 PM
dear
i cannt find. please send it at my address at mianamir@<hidden>. thanks
amir48
December 25th, 2008, 08:24 PM
dear
i cannt find. please send it at my address at mianamir@<hidden>. thanks
gaag
May 9th, 2009, 02:28 AM
thankz man....thankz for th document................................................................................................................
Sreeraj337
October 22nd, 2009, 04:35 PM
Thanks....................................................................................................................................................................................
smkman
October 28th, 2009, 04:56 PM
very good work ;)
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