vikram chawla
September 15th, 2009, 03:23 PM
Effective Communication in Sales
The success or failure of anything in life especially business depends largely on one’s ability to actively listen and effectively communicate one’s unique value proposition. Some of the skills needed for active and effective listening are:
Attending
A: Eye contact
B: Posture
C: Gesture
Five steps to attentive listening
Squarely face the person
-Open your posture
-Lean towards the sender
-Eye contact maintained
-Relax while attending
-Paraphrasing
What are the other things that the salesman should take into account while dealing with a customer?
The success or failure of anything in life especially business depends largely on one’s ability to actively listen and effectively communicate one’s unique value proposition. Some of the skills needed for active and effective listening are:
Attending
A: Eye contact
B: Posture
C: Gesture
Five steps to attentive listening
Squarely face the person
-Open your posture
-Lean towards the sender
-Eye contact maintained
-Relax while attending
-Paraphrasing
What are the other things that the salesman should take into account while dealing with a customer?