abhishreshthaa
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Standard Chartered Bank was formed through the merger in 1969 of two British overseas banks: the Standard Bank of British South Africa and the Chartered Bank of India, Australia and China.
Standard Chartered Bank started its business in Bangladesh in 1948, opening its first branch in the port city of Chittagong.
At present the bank has 6 offices in Dhaka Chittagong and Sylhet, including the country's only offshore banking unit inside the Dhaka Export Processing Zone at Savar.
Today the bank is a leading player throughout the developing world; ranked 5th globally.
Services offered in Dhanmondi Branch
Personal Banking
Standard Chartered offers premium retail banking services to individual customers with a large variety of deposit and loan products
E.g.-Current A/c, Savings A/c,
Phone Banking, ATM, Personal Loans, etc.
Commercial Banking
Foreign ExchangeEconomic Research & Technical Analysis- Call Money, Short and Medium Term lending- Liquidity Management Advice on interest rate risk management
Benefits
Faster transaction
Moderate charges
Half yearly Statement
Mutual funds
More campaign about the services through leaflet, advertisements
Involvement in Social- Welfare
Common Problems
Queries related to A/C opening
Lack of support from the top management
Lack of Product knowledge
Lack of cooperation
Account information
Charges of Statement
Fund transfer
Recommendations
Measuring customer satisfaction.
Increasing responsibility initiative.
Well informed employee.
Increasing segmented cash counters.
Adequate seating arrangements
Creating business healthy
Proper Security Arrangements.
Standard Chartered Bank started its business in Bangladesh in 1948, opening its first branch in the port city of Chittagong.
At present the bank has 6 offices in Dhaka Chittagong and Sylhet, including the country's only offshore banking unit inside the Dhaka Export Processing Zone at Savar.
Today the bank is a leading player throughout the developing world; ranked 5th globally.
Services offered in Dhanmondi Branch
Personal Banking
Standard Chartered offers premium retail banking services to individual customers with a large variety of deposit and loan products
E.g.-Current A/c, Savings A/c,
Phone Banking, ATM, Personal Loans, etc.
Commercial Banking
Foreign ExchangeEconomic Research & Technical Analysis- Call Money, Short and Medium Term lending- Liquidity Management Advice on interest rate risk management
Benefits
Faster transaction
Moderate charges
Half yearly Statement
Mutual funds
More campaign about the services through leaflet, advertisements
Involvement in Social- Welfare
Common Problems
Queries related to A/C opening
Lack of support from the top management
Lack of Product knowledge
Lack of cooperation
Account information
Charges of Statement
Fund transfer
Recommendations
Measuring customer satisfaction.
Increasing responsibility initiative.
Well informed employee.
Increasing segmented cash counters.
Adequate seating arrangements
Creating business healthy
Proper Security Arrangements.