Hello,
I am doing my final sem project on CRM.
Can anyone re-upload the content please?
on my id
[email protected]
Hi...Is there anyone who made their project in New Zealand....Plz help me its urgent.
Customer relationship management
Customer relationship management (CRM) is a broad term that covers concepts used by companies to manage their relationships with customers, including the capture, storage and analysis of customer information.
Contents
• 1 Aspects of CRM
o 1.1 Operational CRM
o 1.2 Collaborative CRM
o 1.3 Analytical CRM
o 1.4 Strategy
o 1.5 Technology Considerations
o 1.6 Successes
• 2 Privacy and Data Security
3 Customer relationship management software