SSM Sem 5 Notes

i want some infoemation abt the service recovery strategy, service delivery and service failure and also the fish bone analysis in ssm
can anyone help me......
 

prithy naidu

New member
thnaks a lot for all the projects its sure it will help me
i even need a project relating to 10 ps of hotel industry
i.e regardiong phisical evidence
politics
price promotion place people etc etc
 

Sasha_413

New member
It seems as though there is a problem in the word document. It is not opening due to some damage i guess. So could you please upload the SSM - All Sectors (Service Mix) document once again?
 

kash_jain

New member
hey guys do any1 hav service triangle
i knw most people give service marketing triangle but i need service triangle not service marketing triangle
 

KarthikRK

New member
Re: Project on Production..

Hai guys,

I need a Project on Production in any inductry...Please help me in this regard..Thanks In advance,

Karthik
 
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