Customer relationship management

amit_singhal

Par 100 posts (V.I.P)
thanx alot buddy. this document has given me lot of knowledge about this topic. thanx anywayz for ur help once again.
 

Kamaini

New member
CRM stands for Customer Relationship Management. It is a process or methodology used to learn more about customers' needs and behaviors in order to develop stronger relationships with them.

A perfect CRM solution is a one that is going to make the existing customers as lifelong customers and potential customers into new customers.
 
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