View Single Post
Re: Customer relationship management
Old
 (7 (permalink))
kats1432000
kats1432000 is an unknown quantity at this point
 
Student of BBI at MUMBAI UNIVERSITY
Mumbai, Maharashtra
 
Status: Offline
Posts: 19
Join Date: Feb 2008
Location: Mumbai, Maharashtra
Re: Customer relationship management - December 2nd, 2008

Quote:
Originally Posted by ViJiT View Post
Customer relationship management
Customer relationship management (CRM) is a broad term that covers concepts used by companies to manage their relationships with customers, including the capture, storage and analysis of customer information.
Contents
1 Aspects of CRM
o 1.1 Operational CRM
o 1.2 Collaborative CRM
o 1.3 Analytical CRM
o 1.4 Strategy
o 1.5 Technology Considerations
o 1.6 Successes
2 Privacy and Data Security
3 Customer relationship management software



hey pls mail ur project on my mail i.d([email protected]) i really need ur this project oki as soon as possible pls....
Friends: (0)
Reply With Quote