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Introduction to Customer Relationship Management

bhaumik.rathod.121's Profile Uploaded by Bhaumik Rathod, 6 year(s) ago .
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Categories: Lecture Videos
Tags: Customer Relationship Management, Customer Relationship
 
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Customer relationship management (CRM) is a model for managing a company’s interactions with current and future customers. It involves using technology to organize, automate, and synchronize sales, marketing, customer service, and technical support.
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