Is Emotional Intellegence important in an Organisation??

by Supriya Dhende on Monday 18 October 2010, 12:06 PM | Category: Human Resources| View: 1532 views
 
 
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     Building Emotional Intelligence creates new levels of peak performance for individuals, teams and the entire organization-Byron Stock and Associates.

• Increase personal productivity

• Improve communication

• Make faster, better decisions

• Influence others

• Resolve conflict constructively

• Reduce stress & worry

• Improve work/life balance

When we experience emotion (like care, joy, appreciation) the brain releases cortical facilitation that acts like a lubricant on the communication between the emotional brain and the thinking brain, which allows us to access quickly and easily what we know and what we know how to do. In this state the mind is calm and creative leading to innovativeness.

Emotional Intelligence has four basic elements:

1. The ability to identify one's feelings and behaviors (self-awareness).
2. The ability to manage one's internal state (self-control)
3. The ability to recognize and understand others' emotional states (empathy)
4. The ability to manage skillfully one's relationships with others (rapport).

“Companies can continue to give top priority to financial performance — but many now also realize that technical and intellectual skills are only part of the equation for success. A growing number of organizations are now convinced that people's ability to understand and to manage their emotions improves their performance, their collaboration with colleagues, and their interaction with customers. After decades of businesses seeing “hard stuff” and “soft stuff” as separate domains, emotional competence may now be a way to close that breach and to produce a unified view of workplace performance.” –FastCompany

When one considers EI [emotional intelligence] in light of these domains, it becomes obvious that the field represents a set of comprehensive, interpersonal abilities rather than hardwired native skills; as such, it can be learned. EI [emotional intelligence] could well be called “affective effectiveness.” The affective domain consists of mind, will, and emotions (“heart knowledge”); it contrasts with linguistic, logical, mathematical, and spatial intelligences- the cognitive domain of “head” knowledge. –Lt Gen Bradley Hosmer

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