WALKING ON A THORN - A SUMMER PROJECT

by Manikarnika Iyer on Friday 10 August 2012, 10:26 PM | Category: Summer Internship Contest| View: 1737 views
 
 
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To do a summer internship is very hectic!!! But somehow i managed to finish my summer project in SRM hospital which is located in Trichy. Since i belong to health care management and i'm very keen on QUALITY OF SERVICE provided by organization in RURAL AREAS, i did my project in SRM Hospital. On the very first day, i was very much nervous on how the organisation was going to respond to my queries related to my project. But i was very lucky enough to get all the information except for few data which was very confidential.

SRM Trichy branch is a multi speciality and 500 bed hospital which employs about 700 employees. Since it was located in rural area, patients were very easily accessed to the hospital and there were free transport facilities provided for them. The organization was started on 2008 and pay back period would be minimum of 6 - 7 years. I had an oppturnity to meet a higher officials like MS, CAO, CFO, Finance and General manager of the hospital and most of them were kind enough to reveal the statistics about the hospital. Right from Doctors, Nurses and other paramedical staff were actively invovled in the organisational culture and they were kind towards the patient. I was actively invovled analysing the performance and qualty of the service provided by the organisation to the patient. I've made a survey in various aspects and with different parameters for a detailed analysis of the data.

Finally i had prepared for a presentation with various hopes and thoughts. I was able to get 80% for my presentation and also for my project work.  The external examiner was very impresssed with my project work and i had a great recognition for my proposal. Though it was like WALKING ON A THORN, it was most biteer and memorable experience for me. Hope the same would happen for my main project...    

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