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Tata consultancy services

This is a research report on Tata consultancy services uploaded by Ayesha Shaikh in category: All Documents »  Case Study »  Cases in Operations section of our research repository.
546 views, 0 comments, Last Update: May 7, 2015.
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Tags: Evolution of the Industrial Manufacturing Industry and the Changing Role of IT Vendors , Growth Trends Shaping the Industrial Manufacturing Industry , Next Generation Technologies Influencing Growth in the Industry , The Way Forward and How IT Service Providers can help
Description:
The industrial manufacturing industry has undergone significant change over the last two
decades. The core philosophy of manufacturing operations has changed, from the Plan-DoCheck-Act
(PDCA)
model prevalent
in the 1990s,
to
the operational
expenditure
(OPEX)

focused
model that we
see in practice
today.
This
shift
is due to
changes in the technology

landscape,
emergence
of new competitive
forces
and changing
customer
expectations.
All
these
parameters
have
increased
the complexity
of the industrial manufacturing
business
environment.
In
such circumstances,
manufacturers
are
attempting
to
increase
the top
line
by
expanding their global presence,
devising and adopting newer
business models,

developing
innovative
products
with differentiated
pricing methods,
and enhancing the
customer's
positive
experience
— thereby
ensuring loyalty
and retention.

However, these initiatives alone cannot provide the necessary far-reaching effects unless they
are harnessed to the right technology enablers. Next generation technologies including
social media, mobility, Big Data coupled with analytics, and cloud, can not only change the
outlook of the industrial manufacturing industry, but also play a significant role in influencing
the growth trajectory of the industry.
This paper discusses the various trends that impact the growth of the industrial
manufacturing industry and sheds light on how next generation technologies will be
prominent influencers of growth.



 

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